🏛️

24/7 citizen support without hiring more staff

Your AI assistant answers residents with real data from your municipal website: procedures, hours, grants, contacts. Free up your team for what matters.

Start free trial14 days free. No charge until day 15.

See the agent in action

What it handles every day

📅

Appointments and hours

Books appointments with the right departments and answers questions about hours and availability.

📄

Procedures and grants

Explains how to apply for school grants, certificates, licences or subsidies.

🧭

Smart routing

Identifies the right department and provides the phone, email and address to the citizen.

🌍

Multilingual

Supports Spanish, Catalan, Basque, Galician, Valencian and other common languages.

⚠️

Incidents

Logs reports from citizens (street lighting, cleaning, potholes…) with photo and location for the municipal team to act on.

💡

Suggestions and events

Channels resident proposals and answers questions about the cultural and sports calendar of the municipality.

What it looks like

Dashboard: incidents tracked with category, priority and status.

Chat: the agent captures the issue and confirms the incident with a tracking code.

How it works

1

Connect your website

Paste your city hall URL and we automatically extract departments, phones and hours.

2

Upload documentation

Add PDFs of grants, ordinances or procedures. The agent reads them and replies citing the source.

3

Publish on your site

Embed the widget in a single line of code or use it as a standalone page.

Price

From79€/month

14-day free trial

  • 14-day free trial
  • Cancel anytime
  • Chat and email support
  • Automatic updates
Start free trial

Frequently asked questions

Can it give information that isn’t on my website?

No. The agent only answers with data you’ve provided (website + uploaded documents). If it doesn’t know, it forwards the question to the city hall. This avoids incorrect information.

Does it work with online procedures portals?

Yes. You can link your e-government URL so the agent automatically refers users when a procedure requires digital signature.

What about citizen data?

We are GDPR compliant. Conversations are stored encrypted and you can request deletion at any time. We don’t use data to train models.

How long does setup take?

About 30 minutes: configure the agent with your website, upload key documentation and embed the widget. You have 14 days to validate it.

Is it suitable for small city halls?

Especially. Handle call peaks with a small team and improve accessibility outside office hours.

Ready to multiply your citizen support?

Start your 14-day free trial. No charge until day 15. Cancel anytime.

Start free trial
PlugnAI - Plug & Play AI for Business